DD Client Setup Guide

This guide explains how to install ddclient software in the case when you have a Dynamic IP address and your router does not have a Dynamic DNS feature.

Before you start

Redirect your DNS requests to our DNS server as described in:

- Windows 7 DNS setup guide (Steps 1-6).
- Windows 10 DNS setup guide (Steps 1-6).

Install and configure ddclient software

"Select Dynamic DNS server" window
  1. Install ddclient (download link).
  2. Click "Next" until your reach the "Select Dynamic DNS server" window (see screenshot above).
  3. Enter any preferred name in the "Client hostname" field.
  4. Enter www.safedns.com in the "Dynamic DNS server".
  5. Select HTTPS in the "Connection".
  6. Select dyndns2 in the "Dynamic DNS protocol".
  7. Enter your SafeDNS account login in the "Dynamic DNS username".
  8. Enter your SafeDNS password in the "Dynamic DNS password".
  9. Continue clicking "Next" until the setup process is finished.

After the installation

Check if the IP address is successfully bound to service in the ddclient.log file. There should be a line like this:

SUCCESS: updating mycomputername: good: IP address set to

On Windows 10 you can find the log file here:

  • C:\Windows\ServiceProfiles\NetworkService\AppData\Local\ddclient.log

On Windows 7:

  • C:\windows\ServiceProfiles\NetworkService\AppData\Local\ddclient.log
  • C:\windows\ServiceProfiles\LocalService\AppData\Local\ddclient.log
  • C:\Users\username\AppData\Local\ddclient.log

On Windows XP:

  • C:\Documents and Settings\LocalService\Local Settings\Application Data\ddclient.log
  • C:\Documents and Settings\NetworkService\Local Settings\Application Data\ddclient.log
  • C:\Documents and Settings\username\Local Settings\Application Data\ddclient.log

If the log file is correct, the DD Client table in Dashboard > Settings > Devices (link) will be updated automatically.

DD Client table in the Dashboard

!Please note that settings take 5-7 minutes to apply.
!Stats and filtering status update hourly.

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